KEY PERFORMANCE INDICATORS (KPIs)
The following KPIs are recommended.
THE THREE (3) KEYS TO FUTURE SALES SUCCESS
1. Get more customers.
- See 1: Monthly “New” Customers.
2. Get your customers to spend more.
- See 2: Monthly “Average Sale”.
3. Get your customers to be active and spend more often.
- See 3: Monthly “Buying” Customers.
- See 4: Monthly “Active” Customer Ratio.
THE RESULT
1. Increased sales.
- See 5: Monthly Sales.
2. Increased profit.
- See 6: Gross Profit %.
KEY PERFORMANCE INDICATORS (KPIs)
Company:
Month:
1. KPI: Monthly “new” customers Goal:
Responsible person(s):
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KPI |
J |
A |
S |
O |
N |
D |
J |
F |
M |
A |
M |
J |
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Notes:
2. KPI: Monthly
average sale (1 ¸ 5) Goal:
Responsible person(s):
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KPI |
J |
A |
S |
O |
N |
D |
J |
F |
M |
A |
M |
J |
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Monthly |
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YTD |
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Notes:
3. KPI: “Buying”
customers Goal:
(Have bought in
the last month)
Responsible person(s):
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KPI |
J |
A |
S |
O |
N |
D |
J |
F |
M |
A |
M |
J |
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Monthly |
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YTD |
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Notes:
4. KPI: “Active”
customer ratio Goal:
(Total
customers ¸ “buying”
customers ¸ 100/1)
Responsible person(s):
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KPI |
J |
A |
S |
O |
N |
D |
J |
F |
M |
A |
M |
J |
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Monthly |
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YTD |
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Notes:
5. KPI: Monthly sales Goal:
Responsible person(s):
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KPI |
J |
A |
S |
O |
N |
D |
J |
F |
M |
A |
M |
J |
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Monthly |
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YTD |
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Notes:
6. KPI: Gross profit
% Goal:
Responsible person(s):
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KPI |
J |
A |
S |
O |
N |
D |
J |
F |
M |
A |
M |
J |
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Monthly |
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YTD |
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Notes:
Offer - See events.
Contact.